Refund Policy
Overview
- Our refund policy defines the conditions and procedures for obtaining a refund from MCHC. We are committed to ensuring customer satisfaction and providing high-quality healthcare services.
Eligibility for Refunds
- Refunds are typically granted under the following circumstances:
- Overpayment or duplicate payment for services.
- Cancellations made within a specific time frame before the service is provided.
- Services not rendered due to a fault or error on our part.
Non-Refundable Services
- Certain services may not be eligible for a refund, including:
- Consultation fees once the service has been provided.
- Fees for services that have been partially completed.
Procedure for Refunds
- To request a refund, please contact our customer service department with the following information:
- Your name and contact details.
- The date of service and the nature of the service.
- The reason for the refund request.
Processing Refunds
- Once we receive your request, we will review it and notify you of the approval or rejection of your refund. Approved refunds will be processed within a specified number of days and will be credited back to your original method of payment.
Contact Us
- If you have any questions or need further assistance regarding our refund policy, please contact us at 06533-296063, 98353-38089.